Wow! What a great time I had and wonderful people I met. Looking over the evaluation forms and the results of breakout sessions I realise that we did quite impressive work together. Congratulations to all!

Question 1 - What would help you to better lead your telecentre or network?

To better lead your telecentre or network one should have answer to each of the other answers. After monitoring and Evaluation to determine the weakness, you will need training so our answer is: training, training, and training.